FAQ

 

What kind of guarantee do you offer?

We provide a certificate of authenticity and a one-year service guarantee on all items purchased from The Antique Ring Shop. This covers any necessary repairs for up to a period of one year.

To learn more about our jewelry selection process, click here.

 

Can you adjust ring sizes?

We provide a ring sizing service, unless otherwise stated in the ring’s description. Generally, it costs EUR 25 to make a ring smaller in size and EUR 45 to make the ring size bigger. If a ring needs to be adjusted by several sizes, we will notify you of the costs before the work is done. Any applicable costs for ring sizing will be charged before the ring is shipped.

Click here for more details.

 

Do you offer engraving services?

We work with a local master engraver who engraves by hand. Engraving takes 1 to 2 weeks and costs EUR 5 per character. The costs for more elaborate engraving, complicated drawings or family crests will be quoted before the work is done.

 

Do you have advice on taking care of my antique jewelry?

Jewelry with closed or foil back gemstones should not be submerged in water. Moisture can get behind the gemstones and discolor the metal. Additionally pearls, turquoise, opals, coral and other porous gemstones should not be worn in water.

A simple soak in a small dish filled with a teaspoon of vinegar or gentle detergent and warm water and a very light brushing with a soft old toothbrush will help to keep diamonds, gemstones and chains clean and filigree work from collecting dirt. Use a soft cloth to dry.