Shipping and returns
We want your special purchases to arrive in perfect condition.
All items bought through our website can be delivered to countries where DHL delivers. All items are sent fully insured. Items will be sent out within 24 hours of receiving your order. For rings that need to be resized, we can usually get them done and shipped within five days. Please note a signature is required to receive all packages. We will email you your tracking information once your item has been dispatched.
We offer free insured shipping in The Netherlands. For national and international orders, we use DHL Express (2 days to Western Europe, 4 days to Eastern Europe, 6 days to the USA & ROW).
For delivery outside of the European Union, you may incur import duties and taxes which are levied once the package has reached the destination country. We do not ship orders to post office boxes.
We hope that you are always happy with your purchases The Antique Ring Shop.
However, if you do with to return an item, our returns and exchange policy is as follows.
- Please notify us within 7 days of receiving the product that you wish to return the product.
- The product must be returned in the same condition in which it was purchased.
- Return shipping is free. We will organize the return using DHL.
- You will receive a full refund once we receive the item back.
If you have any questions about our delivery or returns procedure, please contact The Antique Ring Shop on 020-6893214 (calls charged at national rate), Monday to Saturday between 11am and 6pm or contact us via our website.